Effective – providing services based on scientific knowledge to all who could benefit and refraining from providing services to those not likely to benefit.Safety – avoiding injuries to patients from the care that is intended to help them.IOM has also proposed six aims for improvement, and ten rules for redesign of the health care system, to make it safer. It defined patient safety as freedom from accidental injury and further stated that ensuring patient safety involves the establishment of operational systems and processes that minimize the likelihood of errors and maximize the likelihood of intercepting them when they occur ( IOM, 2000). In 1999, the Institute of Medicine (IOM) described the nation’s health care system as fractured, prone to errors, and detrimental to safe patient care. 10 to 30% of laboratory test results are inappropriately classified as normal ( Cronenwett, 2002).20% of patients in tertiary care medical centers experience adverse events. ![]()
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